תל אביב, ישראל

תיאור

A company in the field of med-tech
Looking for an IT system administrator to provide technical IT support to the company's employees.


Full-time on site
Sunday to Thursday
in Tel Aviv-Yafo


Job Responsibilities:
Provide IT technical support and infrastructure to employees & company (software, hardware, security, network, etc…)
Troubleshoot, investigate, and solve complex IT issues related to:
-Computers\servers software & Hardware (system configuration, software management, maintenance, and upgrades)
-Operating systems (Windows, Windows Servers)
-Network infrastructures (LAN, WAN, VPN)
-Company IT systems and business applications
-IT Security Events.
Manage IT Support tickets queue according to the company’s SLA and KPIs to provide quick, efficient, and professional support.
Research and recommend innovative solutions, and where possible, automated approaches for IT tasks.
Leading and executing IT projects aimed at implementing and improving technologies and systems.
Work as per IT policies and guidelines (SLA, KPIs, etc)
Assist IT Manager in diverse tasks and other duties as needed or assigned.


Position Requirements:
A minimum of 2-3 years experience in IT support in a Windows environment
MCSA/MCSE/MCITP certification
Experience managing IT Support tickets as per SLA and KPI’s
Very high troubleshooting and maintenance level in a domain environment (AD,DNS, DHCP,GPO, network,security, etc)
Experience with Fortinet equipment & management (FW,SW,AP,VPN)
Capable of managing multiple tasks under pressure and meeting deadlines
Independent, self-motivated, detailed-oriented, highly organized, and willing to learn


Advantage:
Proven capabilities with Google Workspace Management - Advantage
Familiarity with AZURE cloud environment - Advantage (cloud technologies)
Familiarity with information security systems, Bitdefender in particular – Advantage
* משרה מס׳ #290287 מיועדת לגברים ונשים כאחד

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